Beware of Scams

Dear CarChief Customers,

We prioritize the safety and security of our users on CarChief. Unfortunately, scams can occur, and it's crucial to stay informed and vigilant. Here are some essential tips to help you avoid scams and protect yourself when using our platform.

Tip 1: Call CarChief Support for Verification.

Whenever you encounter substantial changes, we strongly encourage you to call our official support line at +81-70-8929-3646 / +81-66-795-9867 / +81-66-795-9869 (available here Monday to Friday from 09.00 am to 06.00 pm and Saturdays from 09.00 am to 02.00 pm) to verify the changes. This extra layer of verification is designed to protect you from potential scams or fraudulent activities.

Why Call Us?

Scammers may attempt to impersonate the CarChief site and send fake messages to manipulate deals.

Verifying changes over the phone ensures you are directly in contact with our support team.

Protect Your Transactions:

It may seem like an extra step, but calling us helps prevent unauthorized changes and protects you from potential theft or fraud.

Your security is paramount, and we are here to assist you

Tip 2: Safeguard Your Email Account

Your email account is a key aspect of your online security, and we want to ensure that you take the necessary steps to protect it. Follow these guidelines to manage your email account super-carefully and safeguard your CarChief experience :

• Keep your password confidential to prevent unauthorized access to your email account.
• Ensure nobody is watching over your shoulder when you enter your password.
• Change your email password periodically to enhance security. Select a strong and unique password that combines letters, numbers, and special characters.
• Always log out from your email account when you've finished using it. Clear the browsing history and cache to remove traces of your email activity.
• Even if others are waiting to use the computer, ensure you close the browser after logging out.

Why is This Important?

Protecting your email account enhances the overall security of your CarChief account.

Unauthorized access to your email can lead to potential scams or fraudulent activities.

Your Security Matters:

Taking these precautions ensures that your personal information and transactions on CarChief remain secure.

If you suspect any unusual activity, please contact our support team immediately.

Tip 3: Confirm Our Correct Bank Account Details

To ensure the accuracy of your transactions, please confirm the correct bank account details for CarChief Co.Ltd when sending money. Below are the details:

Please use this information when making payments to avoid any issues. We appreciate your cooperation in ensuring the smooth processing of your transactions.

Tip 4: Ensuring Secure Communication on CarChief

Email communication is an integral part of our platform, and we want to ensure that you stay informed and vigilant against potential scams. Follow these essential tips to recognize and avoid email scams :

• Verify the sender's email address thoroughly. CarChief's official communications will only come from addresses ending with "[email protected]" Be cautious with similar-looking addresses.
• CarChief will never request sensitive information, such as passwords or payment details, through email. If you receive any such requests, please consider them suspicious and promptly report them to our support team.
• To ensure safety, hover over email hyperlinks to preview the URL before clicking. Only click on Official CarChief links to access our secure website. Avoid clicking on links from unknown or suspicious sources.
• Be cautious with unfamiliar attachments as scammers can use them to send harmful content. Contact our support team if you have doubts or concerns.
• Pay attention to email content and be wary of urgent requests, spelling errors, or unusual language. Contact our support team to verify and get assistance with suspicious emails.
• Verify information by contacting CarChief directly before taking action based on emails about your account, listings, or transactions.
• Enhance account security with Two-Factor Authentication (2FA) on CarChief. This adds an extra layer of protection to your CarChief account.
• Report any suspicious emails to our support team to maintain a secure environment.
• Keep your email client, web browser, and antivirus software updated to protect against vulnerabilities.

Remember, your safety and security on CarChief are paramount. If you have any concerns or questions, please reach out to our support team for assistance.

Thank you for being a valued member of the CarChief community.

Regards,

CarChief Co. Ltd